Dear Guest!

Thank you for your choosing our Hotel Volna. We suggest you to use a new service titled Quality Control Service! Do you stay at our Hotel during your business trip or your rest and have anything to tell us so as to make your next accommodation with us much better? Please, fill up this questionnaire and we shall be happy to do our utmost for further improving the quality of services rendered to you and for your stay at Hotel Volna!

Surname, given name, patronymic: *

Time of stay: *

E-mail, tel.: *

I would like to get information on the Hotel news and special offers: *

Yes

No

Factors, which have influenced your decision to stay at our Hotel: *

Personal experience of accommodation at this Hotel

Friends or colleagues’ recommendations

Tour agency recommendations

Print advertising

РInternet advertising

Hotel Services

Please, appraise our services. If your appraisal is negative, please, specify the reason thereof.

1. Cleanness and tidiness in rooms and other public spaces of the Hotel: *

Well

Not well

2. Laundry and ironing services: *

Well

Not well

3. Internet connection quality: *

Well

Not well

4. Health centre: sauna, training hall, massage (atmosphere and equipment): *

Well

Not well

5. Restaurant and bar servicing quality: *

Well

Not well

6. Meals quality and diversity at the restaurants and bars: *

Well

Not well

7. Room-service: taking an order, service quickness and quality: *

Well

Not well

8. Quickness and quality of the Reception Service work: *

Well

Not well

9. Information provision and telephone communication: *

Well

Not well

10. Porters: *

Well

Not well

Will you make use of our Hotel services during your next visit to Nizhny Novgorod: *

Yes

No

What service would you like to be rendered at our Hotel?:

Your comments, wishes and offers:

CAPTCHA

This question is for testing whether you are a human visitor and to prevent automated spam submissions.

What code is in the image?: *